FAQ'S
Yes, we offer gift wrapping services for most items in our shop. Simply select the gift wrapping option during checkout, and we’ll ensure your gift looks beautiful and ready to impress!
Absolutely! We understand the importance of adding a personal touch to your gifts. During checkout, you’ll have the option to include a personalized message, which we’ll include with your gift.
We accept various payment methods including credit/debit cards, PayPal, and sometimes alternative methods like Apple Pay or Google Pay. Rest assured, we prioritize security and ensure all transactions are safe and encrypted.
Delivery times may vary depending on your location and the shipping method chosen. Typically, orders are processed within 1-2 business days, and shipping times range from 3-7 days domestically and may take longer for international orders.
We want you to be completely satisfied with your purchase. If for any reason you’re not happy with your item, you can return it within 30 days for a full refund or exchange. Please refer to our Returns & Exchanges policy for more details.
Yes, we offer gift cards of various denominations which make the perfect gift for any occasion. Gift cards are delivered electronically via email and can be redeemed online or in-store.
Yes, once your order has been shipped, you’ll receive a tracking number via email. You can use this tracking number to monitor the progress of your delivery online.
Yes, we offer international shipping to many countries around the world. However, please note that shipping times and fees may vary depending on the destination.
We strive to offer environmentally friendly products whenever possible. We prioritize sourcing from eco-conscious suppliers and aim to minimize our carbon footprint throughout the production and shipping processes.
If you have any questions or concerns, our friendly customer service team is here to help. You can reach us via email at giftynellai@gmail.com or by phone at 9791173375. We typically respond to inquiries within 24 hours.
Gifty Shop is your one-stop destination for unique and thoughtful gifts for every occasion. We specialize in offering a curated selection of high-quality products that are perfect for birthdays, anniversaries, holidays, and more.
Our team is dedicated to sourcing products that are not only stylish and trendy but also practical and meaningful. We carefully handpick each item, focusing on quality, design, and value to ensure that our customers receive the best possible selection.
We are located in Ground Floor, Near Smart Bazaar, But our online store allows us to serve customers worldwide. Whether you’re shopping from the comfort of your home or visiting our physical store, we’re here to make your shopping experience enjoyable and convenient.
Absolutely! We understand that finding the perfect gift can be challenging, which is why our team is always available to assist you. Whether you need help choosing a gift for a specific occasion or advice on customizing a gift, we’re here to lend a helping hand.
Yes, many of our products can be personalized or customized to add a special touch to your gift. From monogrammed items to custom engravings, we offer a range of options to make your gift truly unique and memorable.
We prioritize ethical sourcing and sustainability in our product selection process. We strive to partner with suppliers who share our values and are committed to fair labor practices and environmentally responsible manufacturing.